Latest News

  • New Packaging Testing Lab and support office for North America

    We’ve opened a new Packaging Testing Lab and fully equipped sales and service support office in Dallas Texas, to serve the flexible packaging industry in North America.

  • RDM at PackPlus 2017, New Delhi, India

    Visit us at PackPlus 2017-Pragati Maidan, New Delhi, India from 3rd August to 6th August 2017 at booth no. F11.03 (Right Side), Hall no. 11, Hemetek Techno Instruments Pvt Ltd

  • 15th International MOCON conference

    'Permeation Measurement Today' the 15th annual international MOCON conference will take place on 23rd May 2017.

  • Interpack 2017

    Are you visiting Interpack 2017? An RDM Precision Friction Tester model CF-800XS and all the new generation Mocon permeation instruments will be on display at the Mocon booth in Hall 5, J 03, May 4th to 10th.

  • Hemetek Techno visits RDM

    RDM were proud to welcome our esteemed colleagues from Indian distributor Hemetek Techno Instruments, to RDM Head Office.

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Services

Our Customer Service Department is a key element in the development, manufacture and after sales service of our products. The purchase of any RDM product is the beginning of a long and trusting partnership.

Our service comes with no compromises. We know that breakdowns engender high costs and that quick service is essential in case of an emergency. Our Service Department is staffed by a team of highly skilled and experienced engineers. Servicing can be provided on-site on request, on a scheduled annual basis or on contract. We also carry out work at the factory.

Maintenance and calibration contracts are available for virtually all our products.

For spare parts, please contact our Service Manager.

Our quality Assurance Department serves to permanently monitor the quality of our products.

RDM is certified to ISO 9001 by NQA.